Website redesign accounts for around 70% of the enquiries we receive; more often than not from businesses who have invested in a website, but are disappointed at the amount of sales, leads or enquiries it generates. If your website performance is poor and your website isn’t giving you the best return on investment it will always be seen as an expense and never an investment. (more…)
Good customer service is about making an impression – a memorable experience that will inspire your customer to pass positive feedback throughout their social and business networks. In essence, your customers become unofficial advocates for your company. And it can all start with just one positive experience with your business.
The following are eight tips that take a proactive approach to customer service, converting customers into company cheerleaders:
We can all learn a lot from this message.
When things in your life seem almost too much to handle, when 24 hours in a day are not enough, remember the mayonnaise jar and the 2 cups of coffee.
A professor stood before his philosophy class and had some items in front of him. When the class began, he wordlessly picked up a very large an empty mayonnaise jar and proceeded to fill it with golf balls.
- We will strive to provide you with the highest possible product quality. (more…)
"For every sale you miss because you're too enthusiastic, you will miss a hundred because you're not enthusiastic enough." – Zig Ziglar
1. When building your business, bring good people around you with key skills to help you grow.
There are three things important in the eyes of the consumer; price, quality, and speed. The increasing competition in recent times, like it or not, make the producers or service providers should be able to provide those three things to the consumers. Here are tips that you can follow in order to meet consumer desires and excel in the competition:
Web designers are keen to explain the predominance of the “letter-f” approach to the internet. This comes from eye-tracking studies which show the way we look at web pages follows, broadly, an f-shape. We start in the top left hand corner, scan across and down with a quick glance across the middle.
any people new to business often make the classic mistake of creating a product or service out of their personal passion (or talent) then try to sell their product or service into the marketplace without fully understanding the intended customers needs and desires.
In other words – they make ‘guesstimate’ assumptions and then jump into business. Their belief being (more often than not) ‘I like it so you will like it as well’. This then leaves them confused when the business they are running is just not working at all after repeated different attempts to get it to fly (or there simply isn’t enough business coming through the door to support their dream).